Guide

DevOps for Devices

The Innovator’s Guide to Fleet Transformation

Learn how to architect the next generation of continuously improving customer experiences with an easy-to-understand guide from Yadhu Gopalan, the visionary behind the industry’s first and leading DevOps platform for devices.

Uncover the right solution to
reshape how your company
manages devices

Discover How To…

Capture the DevOps for Devices business opportunity
Bring your tools into the dedicated device age
Leverage the technologies enabling DevOps for devices
Securely manage your devices with DevOps
Meet the challenges of scaling DevOps for Devices
Easily get started with DevOps for Devices
Myth
Android offers a poor end user experience
Android isn’t affordable — it’s cheap
Android is a cybersecurity risk
Android devices have short lifespans, so you’ll have to replace them sooner
Android hardware is inferior, isn’t it? And aren’t I stuck with ARM?
vs
Reality
Android can and does power world-class device UX — but your approach matters
Android is the ideal platform for end-to-end fleet OpEx management
Android offers enterprise grade security — and the keys are in your hands
Android enables agile fleet evolution — but you need a partner to leverage it well
Android hardware is whatever you want it to be (including x86, with Esper)

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What's inside this guide

Get all the information you need to design your app easily.

Dedicated device problem scenario

Scenario

You want to build an app that works across GMS and AOSP

Esper Solution

Since you can't use the GMS dev tech stack in this scenario, Esper created the ability to support managed config across GMS and AOSP.
You get the tools to programmatically control your config and push out data payloads in a fine grained manner to apps running on your devices. With Esper you can group your devices and create a specific managed config for a certain set of devices, customers, etc.
Capture the DevOps for Devices business opportunity
Bring your tools into the dedicated device age
Leverage the technologies enabling DevOps for devices
Securely manage your devices with DevOps
Meet the challenges of scaling DevOps for Devices
Easily get started with DevOps for Devices

Learn from the dedicated device experts

Digital healthcare, or HealthTech, is accelerating at an unprecedented pace due to factors such as the need for remote care, decentralized clinical trials, and the power of connected wearable devices.
We’ve worked with numerous HealthTech organizations building anything from complex custom remote patient monitoring solutions to electronic clinical outcome assessment (eCOA) solutions for long-term decentralized clinical trials. In this ebook, we dive into five principles we’ve learned about building a strong foundation for your device fleet, so you can deftly navigate the inevitable challenges along the journey.

Goodbye mundane processes, hello limitless efficiency

Lula was on a mission to bring delivery to convenience stores, providing a lifeline for these essential businesses during the challenging times of the pandemic. They nailed the innovation, but found their manual device provisioning process was draining their time and resources. Enter Esper, which helped optimize Lula's operations with automated provisioning, enabling them to devote their full attention to serving their customers. 

Discover Your Next Big Competitive Advantage

If you have dedicated devices, you need DevOps. DevOps for Devices will show you exactly why, and provide an easy-to-understand guide on how to get it.

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To meet the growing demand for digital ordering, most restaurants, from fine dining establishments to quick-service restaurants, have transitioned to digital experiences such as online ordering, delivery, and digital self-serve to increase revenue and build customer loyalty among users who expect a digital-first experience.

50%
of Gen Z is willing to try a new restaurant if it offers curbside options, according to a Bluedot survey.
Pro Tip
Pro-tip:

Most MDMs are built to accommodate smartphones and tablets, but far fewer offer compatibility with mPoS, kiosks, ruggedized devices, smart fitness equipment, and telehealth devices. A smart approach to hardware procurement is key to mobile security, and this process should involve learning whether devices are compatible with your MDM.

“As enterprises have acknowledged the value and ROI of implementing intelligent devices, their proliferation has increased and the underlying complexities of managing them effectively, particularly at scale, can no longer be ignored.”

Revenue-generating devices are the new arena in the competitive world of customer experience. 89% of companies surveyed by 451 Research consider their dedicated device fleets a critical tool for differentiating their services and customer experiences. But traditional management tools lack the functionality to truly turn them into a competitive edge. 

Brands are rethinking their approaches to deploying, updating, and monitoring device fleets at the edge — placing DevOps at the center of their action plans.

  • 0: MDM is a best fit solution (probably)
  • 1-3: MDM is not a best fit solution and may slow you down  
  • 4-7: MDM is a poor fit and will cause problems
  • 7+: MDM is inappropriate for your use case
  • Read the full, detailed playbook. Everything you need from start to finish. 
  • Determine the best business model, hardware solutions, operating system, and a lot more for your business.
  • Discover why Android is the most versatile, longest lasting choice for device fleets.
  • Uncover advanced app delivery models for the ultimate in updates and agility. 
  • Recognize all the untapped potential devices can offer.
  • Learn why automation is the future of device management. (and how to get started)
92%
of restaurant business now takes place off-premise, as stated by Fast Casual.
57%
of respondents want a DevOps-based solution to help speed up time to market for new services and improvements
55%
say they will use DevOps to help improve the user experience of apps and services
33%
“Running your dedicated device operations the DevOps way is immediately impactful, creating sweeping change across your organization and for your customers.”

In DevOps for Devices you’ll learn exactly how to bring your tools into the dedicated device age and use your devices to capture previously unattainable opportunities.  From deploying updates confidently to implementing the right security practices to easily meeting the challenges of scaling your fleet, you’ll walk away with the insights you need to achieve your most audacious goals.

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Get to Know the Author

Yadhu Gopalan is the Chief Geek, CEO, Co-Founder, and the visionary behind Esper, the industry’s first  and leading DevOps platform for Android devices.

With past engineering leadership roles at Amazon and Microsoft, and 35 patents in embedded systems and security, he has spent over 25 years living and breathing engineering to bring to life products that change the way we do things.

With Esper, he is now on a mission to educate enterprises about the power of DevOps for Smart Edge devices.

About Esper

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, such as remote control & debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and seamless provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond. Recognized as one of Deloitte Technology Fast 500, Esper’s innovative solutions support some of the world’s most innovative brands in retail, hospitality, logistics, healthcare, education, and more. Learn more.

About Esper

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