Stop guessing and start knowing with real-time info
Whether you have 10 devices or 10,000, knowing what they’re doing is important. Good device telemetry is the difference between discovering potential issues and scrambling to fix them. With your business-critical devices, that’s time and money saved.
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Telemetry is defined as the automatic gathering and collection of data, then transmission of that data to a remote location. Device telemetry includes collecting crucial real-time usage statistics and hardware status, which is generally focused into a single dashboard.
What that means for you is the ability to manage your devices with precision. It’s a proactive approach to preventing issues, refining your device strategy, and getting more from your existing hardware.
Imagine a world where you know what your devices are doing at any given moment — we’re talking about detailed hardware status, usage data, and a lot more. What optimizations could you make to save time, provide better customer experiences, or streamline processes? Those are just a few of the benefits you get from precise telemetry data.
Quickly check device connectivity: Never again wonder if a device is online. Get instant and up-to-date connectivity status, data information, and a whole lot more. All in one place.
Monitor system security patch level: Getting security patches out the door quickly is crucial for device security. Seeing the security patch level, Android version, and more in a single place ensures you always have the most accurate information for maximum protection.
See detailed battery and charging info: If your devices run on battery power, knowing how much juice is left prevents downtime and data loss. You can also make sure devices are put back on charge when they’re supposed to so no one ever picks up a dead device at the start of the day.
View event feeds for quick troubleshooting: Logcats and other events help paint an accurate picture if things go wrong. The right telemetry tools will help you surface this and other similar info in just a few clicks. Maybe less.
With Esper’s telemetry data, you can get a detailed snapshot of any device in your hardware fleet — from anywhere in the world, in real-time, and in a single location.
Current battery or power status
Wi-Fi and Bluetooth connectivity and signal strength
Available storage
Data usage (download and upload)
Device temperature
Event feeds
Compliance policy status and drift
Detailed software information (patch level, Android version, etc.)
...and more
The ability to see what any device is doing at any given moment is truly magical.
With Esper’s telemetry data, you can get a detailed snapshot of any device in your hardware fleet — from anywhere in the world, in real-time, and in a single location.
Spire Health uses remote control to debug issues on their patients’ devices, enabling them to help non-tech-savvy users without needing to be in the same room.
Teach for India uses remote access so teachers can see what students are working on and help them with assignments. Remote control also comes in handy for device troubleshooting.
Quick service restaurant chains use remote control so they don’t have to send an IT tech out to the field. What used to take days to fix can now be done in hours or even minutes, saving significant time and money.
The ability to see what any device is doing at any given moment is truly magical.
Esper’s telemetry allows Spire to closely monitor and react to fluctuations in data usage based on real-time information.
Custom dashboards and device telemetry — monitors student app usage, providing student accountability at the app and device level.
Telemetry is defined as the automatic gathering and collection of data, then transmission of that data to a remote location.
Device telemetry includes collecting crucial real-time usage statistics and hardware status, which is generally focused into a single dashboard.
With device telemetry, you can gather critical data on device status, including battery, Wi-Fi, Bluetooth, storage, and more, all in real-time.
Telemetry and monitoring are two sides of the same coin, but telemetry enables monitoring. There is no monitoring without telemetry.
Typically, telemetry processes are very lightweight and do not affect performance in any way.
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