When your business relies on devices, everything needs to just work. Rudimentary device management slows growth and stunts your ability to scale quickly, so a reliable infrastructure built on automation and ease of use is crucial. The Esper platform enables you to deploy, monitor, manage, and update your devices with confidence — Android (GMS or AOSP), iOS, or a mixed fleet — from a single pane of glass.
To support better customer and employee experiences across our POS, tablets, and other devices, we needed a solution that worked for our next generation enterprise Android apps. Esper is a true partner. Working with them allows us to move fast, save money, and now we can make strategic decisions about what hardware to use.
In hospitality, Android-based in-room tablets create a meaningful connection between the guest and the hotel, giving the guest broad contactless control over their stay. Guests can order dining, make service requests, adjust room controls, and much more with a few taps of a screen. Esper enables the INTELITY platform to globally deploy and manage devices across all of a customer’s properties regardless of size. Through Esper’s DevOps platform we can do remote installation and reduce the reliance on IT support at each hotel.
Traditional MDMs are only built for employee device use, but we also needed a solution for the devices we’re sending to our customers — for the devices they depend on to operate their businesses every single day. Esper’s Android expertise is a game-changer. Because that expertise is at their core, they can truly provide us with a technology partnership.