Next-Gen Device Management for Retail

The digital experience defines the retail experience — don’t leave that to chance. Optimize your entire device fleet to work for you at every point, from self checkout kiosks to smart point of sale systems, handheld scanners to advanced digital signage, and everything in between. Minimize IT burdens and maximize customer retention, loyalty, and your bottom line.

Dozens of Use Cases

Empower your workforce and captivate your retail customers. Esper enables retailers of all sizes with the tools to manage POS and mPOS systems, kiosks for self-checkout, store navigation, information, or line-busting, tablets for inventory management, and digital signage.

Simplify device setup

Setup is fast and hands-off. Ship devices to locations with fully remote provisioning that update to the latest app version even if there are months between provisioning and delivery.

Lock down with kiosk mode

Ensure devices are used for educational purposes only. Lock devices in kiosk mode with custom permissions for educators or students that limits functionality to approved activities and helps protect student privacy. 

Debug, diagnose and fix — remotely

Have the right tools when you need them most. Remotely control and debug devices in the field to quickly identify, diagnose, and fix problems.

Update safely in stages

Stage rollouts and easily push content to a test device, group of devices, or entire fleet based on custom groups and rules.

Protect students with SafeSearch

Ensure students are never exposed to unauthorized material updates or activities when using Esper’s applications with additional search engine filtering on computers, laptops, tablets, and phones.

Monitor devices with real-time tracking and alerts

Track devices in real-time and set up a virtual fence to ensure devices stay on mission. Trigger alerts when devices deviate, and take appropriate actions with remote control and troubleshooting.

Simplify device setup

Setup is fast and hands-off. Ship devices to locations with fully remote provisioning that update to the latest app version even if there are months between provisioning and delivery.

Lock down with kiosk mode

Lock down devices in kiosk mode with custom permissions for employees or guests that limit functionality to approved activities and dictate update schedules.

Debug, diagnose and fix — remotely

Have the right tools when you need them most. Remotely control and debug devices in the field to quickly identify, diagnose, and fix problems.

Update safely in stages

Stage your rollouts and easily push content to a test device, group of devices, or your whole fleet based on your custom groups and rules.

Monitor everything

Easily monitor your device fleet’s vitals with telemetry data such as battery levels, network connectivity, data usage, and storage.

Proactive device alerts

Set the compliance conditions for your devices or device groups and get alerts when a device has drifted away from your desired configuration

Simplify setup

Setup is fast and hands-off. Ship devices with remote provisioning that update to the latest app version even if there are months between provisioning and delivery.

Lock down with kiosk mode

Keep your mission-critical devices on your mission with custom permissions for doctors, patients, or technical staff that limit functionality to approved activities.

Debug, diagnose and fix — remotely

Have the right tools when you need them most. Remotely control and debug your systems whether in hospitals or homes to quickly identify, diagnose, and fix problems.

Update safely in stages

Stage your rollouts and easily push content to a test device, group of devices, or your whole fleet based on your custom groups and rules.

Monitor everything, manage by exception

Easily monitor your device fleet’s vitals with telemetry data such as battery levels, network connectivity, data usage, and storage.

Manage at scale with device groups

Set the compliance conditions for your devices or device groups and get alerts when a device has drifted away from your desired configuration.

Simplify device setup

Setup is fast and hands-off. Ship devices to restaurants with fully remote provisioning that update to the latest app version even if there are months between provisioning and delivery.

Lock down with kiosk mode

Lock down devices in kiosk mode with custom permissions for employees or guests that limit functionality to approved activities.

Debug, diagnose and fix — remotely

Have the right tools when you need them most. Remotely control and debug devices in restaurants to quickly identify, diagnose, and fix problems.

Update safely in stages

Stage your rollouts and easily push content to a test device, group of devices, or your whole fleet based on your custom groups and rules.

Monitor everything, manage by exception

With restaurant remote device monitoring, gain visibility on your device fleet’s vitals with telemetry data such as battery levels, network connectivity, data usage, and storage.

Manage at scale with device groups

Set the compliance conditions for your devices or device groups and get alerts when a device has drifted away from your desired configuration.

Streamline setup and device provisioning

Touchless provisioning means bringing new devices or apps into your organization is truly seamless — simply ship devices to facilities and unbox them. They’ll automatically update as needed, even if there are months between delivery and provisioning. 

Fully secure devices with hardened kiosk mode

Lock devices to a specific app (or subset of apps) with kiosk mode, ensuring they’re only used for business purposes. Add, remove, and update apps on the fly across as many devices as you need to. 

Debug, diagnose and fix — all remotely

Remotely access, control, and even debug systems no matter where they are — across town or across the country. With fully secure remote access, you can easily identify, diagnose, and fix problems.

Manage at scale with device groups

Device grouping makes management easy across multiple locations or use cases — from in-truck tablets to warehouse management scanners, granular device grouping lets you set custom rules and utilize management tools the way it makes sense to you.

Monitor devices with real-time tracking, geofencing, and alerts

Track devices in real-time and set up a virtual geofence to ensure devices don’t “disappear.” Trigger alerts when devices deactivate or leave a specific area, and fully automate lockdown or factory reset protocols when specific criteria is met.

Update when it makes sense

Devices and apps need updates to stay secure, but timing these updates to avoid disruptions can be challenging. Esper’s staged update rollout system lets you update apps and devices on your own time — even if it’s in the middle of the night. No human interaction required. 

Kiosk mode

Lock down devices in kiosk mode with custom permissions for employees and approved activities for customers to prevent misuse, the need for repair, and potential revenue loss.

Zero-touch deployment

Setup is fast and hands-off. Ship devices with fully remote provisioning that updates to the latest app version even if there are months between provisioning and delivery.

Telemetry data

Easily monitor your device fleet’s vitals with telemetry data such as battery levels, network connectivity, data usage, and storage to ensure business-critical functionality.

Drift management

Minimize device or software malfunctions by setting the compliance conditions for your devices or device groups and get alerts when a device has drifted away from your desired configuration.

Remote monitoring and management

When things go wrong you need the right tools to be able to identify, diagnose and deploy a fix, fast. Esper gives you the power to remotely control and debug your systems.

Zero-touch deployment

Setup is fast and hands-off. Ship equipment with remote provisioning that updates to the latest app version when your customer first boots it up—even if there are months between provisioning and delivery.

Telemetry data

Easily and remotely monitor your device fleet’s vitals from a single pane of glass. Get insights with telemetry data such as battery levels, network connectivity, data usage, and storage.

Supply chain support

Get connected and communicate directly with global ODMs. Together, we can help you build a custom device solution, complete with your desired OS image and specifications.

Remote customer support

When things go wrong you need the right tools to be able to identify, diagnose and deploy a fix, fast. Esper gives you the power to remotely control and debug your systems—even before your customers notice.

Long - term support and security patches

With Esper Foundation for Android, get access to Android security patches within 30 days of publication by Google and for up to 10 years—ensuring you can extend the life of your equipment.

Fine - grained control of updates

Get the tools to manage and deploy updates exactly when and where you want. With total control of your fleet’s OTA strategy, your firmware or software updates won’t interrupt a workout.

How Esper Works

See how simple and easy it is to deploy, manage, and debug devices on Esper.

Captivate customers no matter the medium

Leverage retail software like customer centric apps and loyalty programs on dedicated devices to deliver personalized experiences across all channels.

Implement cost-saving benefits at scale

Centralize and automate your operations from the warehouse to the sales floor to deliver timely, effective solutions to your entire device fleet.

Unlock endless innovation

Keep customer experiences fresh and engaging by enabling interactive displays, dynamic signage, line busting tablets, mobile POS, and more.

What Our Customers Say

To support better customer and employee experiences across our POS, tablets, and other devices, we needed a solution that worked for our next generation enterprise Android apps. Esper is a true partner. Working with them allows us to move fast, save money, and now we can make strategic decisions about what hardware to use.

Mas Yoshida
Director, Next Gen Restaurant Technology, Taco Bell

In hospitality, Android-based in-room tablets create a meaningful connection between the guest and the hotel, giving the guest broad contactless control over their stay. Guests can order dining, make service requests, adjust room controls, and much more with a few taps of a screen. Esper enables the INTELITY platform to globally deploy and manage devices across all of a customer’s properties regardless of size. Through Esper’s DevOps platform we can do remote installation and reduce the reliance on IT support at each hotel.

Ira Dworkin
CTO,
Intelity

Esper’s seamless deployment ensures that even patients who are not as comfortable with technology can successfully use our service. Device set-up is simple, there is zero configuration needed by the patients, and Esper’s full-service solution detects connectivity and sensor failures ahead of time and alerts the Spire team for proactive outreach to our patients, often before they even notice an issue.

Neema Moravej, PhD
Co-founder and Chief Scientist,
Spire Health

Get Your Free Esper Device Solution Kit

Order our Esper-powered device today, and experience how easy it is to provision, manage and monitor the device with Esper’s DevOps platform.
Order my solution kit

Esper Has Validated Compliance and Security

Keep your hardware, firmware, and apps protected to the standards of top industry frameworks.
PCI DSS

PCI DSS validates Esper’s status as a secure cloud provider for Android mPoS. 

SOC 2 Type 2

Esper’s SOC 2 Type 2 audit assessed 60+ security controls against best practices for service organizations. 

ISO 27001

Esper is certified against a globally-recognized standard for a comprehensive security management system.

One Platform, Limitless Retail Tech Possibilities

Remote patient monitoring- Patient using android mobile to consult the doctor remotely
Remote patient monitoring
Kiosk - Kiosk for patient check-in stations at hospitals or doctors' offices
Kiosks
Telehealth - Elderly patient using Andrdoid device to access health care services remotely
Telehealth
Staff tablets - Healthcare staff using tablet for discussion
Staff tablets
Handheld clinic devices - Doctor using handheld clinic device to assess patient's condition
Handheld clinic devices
Digital signage and display - Doctor using display to improve patient's experience
Digital signage and display
POS and mPOS - An mPOS for keeping patient’s payments secured and their health records confidential
POS and mPOS
Electronic logging device (ELD) - ELD used in commercial trucks to track hours of service
Electronic logging device (ELD)
Last-mile delivery - The last step of the delivery process where a parcel is moved from a transportation hub to its final destination
Last-mile delivery
Warehousing management - The oversight of operations in a warehouse
Warehousing management
Vehicle fleet management - Fleet maintenance and fleet operations to help increase the business's efficiency and minimize risks
Vehicle fleet management
Inventory management - Track inventory from purchase to the sale of goods
Inventory management
Supply chain
Supply chain
Self-service check-in -  An android kiosk that allows users to check-in at thier own convenience
Self-service check-in
Interactive kiosks - A customer using kiosk to solve her queries
Interactive kiosks
Digital signage - A display signage showing fruits and vegetables that are in stock
Digital signage
"(m)POS - An mPOS device to help the room service staffs generate the invoice and get the payment instantly  "
(m)POS
Food delivery - An android food delivery system which centralizes all pick-up, delivery & dine in orders
Food delivery
Kitchen display units - An android kitchen display system showing the orders in the kitchen to increase restaurant efficiency
Kitchen display systems (KDS)
Retail POS solutions - A cashier accepting payment virtually on the mPOS platform in a retail store
Retail POS solutions
Backend Ops
Backend Ops
Customer self-service kiosk - A customer placing and paying for her own order at a kiosk in a retail store
Customer self-service kiosks
Customer engagement - A retail organisation interacting with the customer through an android device
Customer engagement
In-store promotions - Girls looking an android display which is running in-store ads
In-store promotions
Management oversight - A management oversight team discussing about quality assurance data displayed on the android device
Management oversight
Shopping carts - A lady using the smart shopping cart to scan and pay for her purchases
Shopping carts
Inventory management - Track inventory from purchase to the sale of goods
Inventory management
Kitchen display units - An android kitchen display system showing the orders in the kitchen to increase restaurant efficiency
Self-service kiosks-Retail
Kitchen display units - An android kitchen display system showing the orders in the kitchen to increase restaurant efficiency
Point of sale systems-Retail
Kitchen display units - An android kitchen display system showing the orders in the kitchen to increase restaurant efficiency
Inventory management-Retail
Kitchen display units - An android kitchen display system showing the orders in the kitchen to increase restaurant efficiency
Interactive signage-retail
Kitchen display units - An android kitchen display system showing the orders in the kitchen to increase restaurant efficiency
Customer engagement - Retail
Kitchen display units - An android kitchen display system showing the orders in the kitchen to increase restaurant efficiency
Digital signage-retail
Kitchen display units - An android kitchen display system showing the orders in the kitchen to increase restaurant efficiency
Retail Analytics - Retail
Kitchen display units - An android kitchen display system showing the orders in the kitchen to increase restaurant efficiency
Digital scanners-Retail
Digital workout machines - A woman working out on a strength training machine.
Digital workout machines
Fitness tracking and monitoring - A girl checking her heartbeat on her fitness tracker
Fitness tracking and monitoring
Remote health monitoring - A man self monitoring his fitness on a smart wearable android device
Remote health monitoring
Fitness studio management - Fitness studio running on android platform that helps in running the fitness club efficiently
Fitness studio management

Streamlined Device Management Tools for Retail Hardware

Esper is built for dedicated use cases, optimized for retail, and versatile by design for all your hardware needs. Start a trial today to see why our next-gen MDM platform is the best choice for retail devices.
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FAQs

Reliable Remote Tools for Retail

Whether you manage a full device fleet in-house, contract IT services, or are an MSP offering IT services to retailers, we have the remote tools you need to streamline device management at scale. 

Troubleshoot from anywhere
Access, view, and control* any device in your fleet from anywhere in the world with a full suite of remote control tools featuring logging, bug reports, and a lot more.
Provisioning without headaches
Turn a 50-step provisioning process into just a few steps. Set everything up once, then let devices provision themselves upon boot. Say goodbye to laborious provisioning methods.
Maintain consistency at all times
Set up your desired experience for devices across locations, regions, or device type, then automatically enforce that state with advanced drift management tools.
Reuse, repurpose, refine
Tweak any setting at any time across any device or group of devices. Update apps and configurations or completely repurpose devices on the fly — no reset (or reboot!) required.
Full control from the command line
Give developers the tools they need, and they’ll build the things you want. Most tools integrate seamlessly with APIs and SDK. Welcome to tech stack nirvana.

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What Our Customers Say

We were looking for a way to manage our tablets as we shipped them out to stores. After finding and trying Esper we realized it was the right platform to help us fully optimize our operational procedures and get up and running fast.

Tom Falzani
Co-Founder & CPO at Lula Convenience 

Parker’s customers have high expectations, so we decided to develop the most robust convenience store loyalty program in the region by listening to what our customers want — and on Esper we made that a reality.

Greg Parker
CEO at Parker’s Kitchen

What surprised me about Esper was the ease of use and deployment to our devices bundled with the amount of features that it offers. It is a complete package that allows me to take control of the devices within our company to remote manage without the need to have the device in my hands.

Retail customer on G2

Extensive Hardware Support — Off-the-Shelf or Full Custom

Vast hardware support

With support for over 1,500 devices across Android, iOS, or full custom, there’s plenty to choose from.

Browse the Hardware Catalog

Your dream OS

Build your ideal device experience with a custom OS. Esper Foundation is the answer.

Explore Foundation

Expert hardware guidance

Not sure where to start? Whether you need hardware guidance, OS selection considerations, or both, we got you.

Talk to an Expert

Dozens of Use Cases

Self-Service Kiosks

Point of Sale Systems

Inventory Management

Interactive Signage

Customer Engagement

Digital Signage

Retail Analytics

Digital Scanners

Keep Exploring

Guide: 6 Ways Esper Drives Efficiency and Cuts Costs

Read

Podcast: Modernizing the Convenience Store Experience

Read

Case Study: How Esper Helped Parker’s Kitchen Save 60% in OpEx

Download

Esper Has Validated Compliance and Security

Keep your hardware, firmware, and apps protected to the standards of top industry frameworks.
PCI DSS

PCI DSS validates Esper’s status as a secure cloud provider for Android mPoS. 

SOC 2 Type 2

Esper’s SOC 2 Type 2 audit assessed 60+ security controls against best practices for service organizations. 

ISO 27001

Esper is certified against a globally-recognized standard for a comprehensive security management system.

Streamlined Device Management Tools for Retail Hardware

Esper is built for dedicated use cases, optimized for retail, and versatile by design for all your hardware needs. Start a trial today to see why our next-gen MDM platform is the best choice for retail devices.

Let's Chat