Remote Monitoring and Management for the Mission-Critical Edge
Every downed device has a cost: A frozen kiosk during lunch rush. A malfunctioning medical device mid-shift. A delivery scanner down at the shipping dock. At the enterprise edge, downtime isn't an inconvenience — it's revenue lost, outcomes compromised, and trust eroded.
Powerful remote management tools allow you to spot issues early, and update, configure, and optimize devices (and the software that runs on them) from anywhere to keep devices and business running.
Streamlined Troubleshooting is Your New Best Friend
FEATURES
Remote Device Management for Android, iOS, Windows, and Linux
We say robust, we mean it: Our remote viewer, access, or remote terminal options give you total control. from hardware to application, from anywhere.
That’s if a ticket is even started. With real-time visibility into Android, iOS, Linux, and Windows devices from one dashboard, you can catch issues early and keep enterprise-scale edge devices in line.
Access kiosks, digital signage, and other unattended devices with remote access or terminals so you can fix touch-related issues from anywhere, saving the cost and time of onsite support
Manage content and update apps with ease, with integrated developer tools and API-enabled automations
Quickly understand and diagnose issues as they happen, reducing time to resolution and enhancing user support
Easily reproduce errors for accurate troubleshooting, eliminating guesswork and simplifying fixes
Stay on top of critical alerts, reducing the risk of unaddressed issues impacting operations
Instantly apply updates or enforce security settings, ensuring devices remain compliant
What Our
Customers Say
Remote viewing devices through the console makes troubleshooting or assisting users possible without needing a 3rd party subscription. Support for kiosks and those with multiple apps, plus the ability to provide access to select device settings, ensure users have access to everything they need to utilize the device more completely without sacrificing security.
Esper enables the INTELITY platform to globally deploy and manage devices across all of a customer’s properties regardless of size. Through Esper’s DevOps platform we can do remote installation and reduce the reliance on IT support at each hotel.
We implemented Esper Remote Management Software and it has transformed our device management. The user-friendly interface, real-time monitoring, and remote troubleshooting capabilities have been a time-saver for our IT team. Esper's security features ensure our devices and data are always protected. We highly recommend it.
