Esper’s Next-Gen Device Management Solution Beats MaaS360 in All the Ways That Matter

We’re clearly biased, so instead of showing you a side-by-side comparison of Esper vs MaaS360, we’re going to ask you some questions to help you decide what you need.

4000+

Happy Esper
Customers

500K+

Devices
Deployed

60%+

Saved in OpEx
for Customers

Do you want a jack-of-all-trades solution or one purpose-built for dedicated devices?

Unlike MaaS360, dedicated devices are in Esper’s DNA. Every decision, every feature was informed by them—sometimes in small ways, sometimes in big ones—and without the distractions of traditional employee device management. As a result, you won’t notice what isn’t there, but you will notice that with Esper, your devices just work.

That’s because a point of sale system or a piece of digital signage (or a forklift, or an exercise bike, or a PTT handset – we’ve seen it all) have completely different operational needs than laptops or BYOD smartphones. When your customers (internal or external) rely on these dedicated devices to function properly and securely, we created the DevOps for devices category for you. Our APIs, SDK, and Foundation OS provide an industry-first end-to-end solution — one built for real fleets at real scale.

Do you want full control over how you configure, deploy, monitor, and update your devices, or just MDM?

Traditional mobile device management (MDM) tools like MaaS360 simply aren’t set up for always-connected, mission critical systems like point of sale, kiosks, and digital signage. They were never meant to deploy, control, or update these systems (let alone do it all remotely!) MDMs carry legacy interfaces and architectural baggage that will invariably slow you down every step of the way. Esper is built to supercharge your fleet strategy – using the power of DevOps.

Our interface is modern, clean, and designed for human beings. We give you granular control every step of the way, letting you define your fleet’s devices, policies, software, and security to meet your specific needs. Leveraging Esper’s Cloud, APIs, SDK, and our Foundation OS, you can build powerful automations that will have an impact on your fleet from day one. There’s no MDM for that.

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To support team members and customer experiences across our POS, tablets, and other devices, we needed a solution that worked for our next generation enterprise Android apps. Using Esper Foundation for Android (x86), we were able to keep our current hardware including peripherals. Esper was a true partner. Working with them allowed us to move fast, save money, and now we can make strategic decisions about what hardware we want to use.

Mas Yoshida
Director, Next Gen Restaurant Technology, Taco Bell

"Esper helped us launch our Fusion connected fitness offering on three different types of hardware in less than six months. Their full stack connected fitness Android platform helped us test our application on different hardware platforms, configure all our devices over the cloud, and manage our fleet exactly to our specifications. They gave us speed, Android expertise, and trust that our application would provide a delightful experience for our customers."

Chris Merli
Founder at Inspire Fitness
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Do you want best in class support and Android expertise?

Esper's deep expertise in Android spans from chip to cloud, ensuring your success whether starting from solution design or transforming an existing fleet. Apart from our vast library of documentation, our support offerings get you in touch with our Android and DevOps experts to help you keep innovating. From helping with hardware selection, to expertise around solution offerings, to unparalleled Android experts, Esper becomes part of your team.

“The best level of support I have received from any IT product (and that's over 25 years)—I cannot speak highly enough of the responses I received from Esper directly.” - G2Crowd review
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Nearly ¾ of organizations think their MDM solution is a problem—it’s too complicated or unfriendly, lacks support for their hardware (e.g. x86), and has a poor user experience. 

- According to 451 Research Report

Do you have a complex challenge or need a custom solution?

One of Esper’s core business assumptions is that our customers will bring us challenges that demand custom solutions. Whether GMS or custom AOSP devices, which give you ultimate flexibility to provision, deploy, and design purpose-built devices to fit your use cases, we have the Android expertise and network of partners to quickly find the right solution. 

We have a deep appreciation for (and understanding of) custom hardware. Sometimes, the only way to build it right is to build it yourself. And even if you don’t know where to start, we’d love to help you find the right partner and device solution to make your vision a reality. It could be an exercise machine, vehicle-mounted display signage, or a first responder handset that doesn’t even have a user interface (these are all real customer examples, by the way). Embedded, IoT, mobile, or some combination of the three – we’ve seen it all, and we know how to add value and agility every step of the way. The end result? Your software, running on your device, to your specifications.

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Other reasons over 4,000 customers have chosen Esper

  • Focus on customer experience, relying on Esper for robust device infrastructure
  • Go-to-market faster with our Android expertise, unrivaled customer support, and hardware partner ecosystem
  • Operate efficiently with an easy-to-use interface and enterprise-grade functionality including kiosk mode, remote monitoring and control, OTA updates, and more
  • Increase agility with seamless provisioning and DevOps tools for faster release cycles
  • Gain new insights with telemetry data and analytics
Esper vs. MaaS360 by IBM

Esper’s Next-Gen Device Management Solution Beats MaaS360 in All the Ways That Matter

Esper is the answer if you’re looking for big company features with a small company feel. We offer the custom solutions, dedicated support, seamless integration, and robust infrastructure needed to keep your business moving forward. Give us a try and discover why Esper is the best MaaS360 alternative.

ESPER

Powerful, yet easy to use
Esper’s intuitive console makes onboarding and device management easy for IT teams. Automation, APIs, and SDK access make life simple for developers. That’s a win all around.
Purpose-built MDM for enterprise hardware
When security is paramount, app delivery is make-or-break, and efficiency is your top priority, Esper is the next-gen tooling you need.
Reliable real time updates
Timely updates are critical for device security, longevity, and experience. With Esper, you can be confident that your deployments are secure, repeatable, and scalable. Flawless feels good, huh?
Troubleshoot from anywhere
Esper’s secure remote viewer plugin allows you to control any device in your fleet remotely, right in the console. Say goodbye to onsite troubleshooting and hello to happier users.
Designed for business-critical devices
Esper is for you if your business relies on kiosks, point of sale systems, company-owned and managed smartphones and tablets, or other devices critical to business.

MaaS360

Cumbersome UI and console
Like a spoon in a bowl full of concrete, MaaS360’s console is slow and difficult to use. Your MDM should make your life easier, not needlessly complex.
Device management is an afterthought
MaaS360 is bare bones MDM by a hardware manufacturer that only wants to provide very basic MDM functionality.
Dude, where’s my update?
Changes in the MaaS360 console can take up to a day (!!!) to show up on devices in the field. This latent period isn’t just seriously inconvenient — it can put your device fleet at serious risk.
Clumsy remote (in)capability
MaaS360 doesn’t have integrated remote troubleshooting capabilities. Sure, it has a rough approximation to remote in — but not without kicking the end user out. Yikes.
Designed for employee-owned devices
Employee-owned devices don’t have the same management needs as business-critical, company-owned hardware. It’s like trying to fit a round peg into a square hole.

What Esper Customers Have to Say

Their documentation and user guide are simple yet comprehensive. Their tech support is responsive. They have an extensive knowledge base on their product. They have API integrations for developers as well, not many MDM software have this.

User on G2

Before Esper, each tablet took around 30 minutes of focused effort and about 1.5 hours total to set up. With Esper, the initial setup work takes under 5 minutes, the tablets can be left to configure and update themselves. This has saved us DAYS of work time and improved both safety and reliability.

User on G2

Excellent team with deep knowledge about Android and Market players. They have helped us in our product development as well as introduced us to great vendors to partner with.

User on G2

Ready to Switch from MaaS360 to an MDM That’s as Agile as You?

Esper is the next-gen device management solution for Android and iOS devices that specializes in company-owned and managed kiosks, tablets, smartphones, IoT edge devices, and more. Give us 30 days, and we’ll show you what you’re missing out on.