Let’s be real: off-the-shelf hardware solutions and stock BYOD platforms weren’t meant to be the backbone of a dedicated device fleet. They can’t deliver the ideal customer experience, and lackluster security management often leaves your device vulnerable to attacks. In this ebook, we talk in detail about what it takes to build a device strategy that prioritizes customer experience without sacrificing security. You really can have the best of both.
To meet the growing demand for digital ordering, most restaurants, from fine dining establishments to quick-service restaurants, have transitioned to digital experiences such as online ordering, delivery, and digital self-serve to increase revenue and build customer loyalty among users who expect a digital-first experience.
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Most MDMs are built to accommodate smartphones and tablets, but far fewer offer compatibility with mPoS, kiosks, ruggedized devices, smart fitness equipment, and telehealth devices. A smart approach to hardware procurement is key to mobile security, and this process should involve learning whether devices are compatible with your MDM.
Most retail device fleets are built using legacy BYOD systems meant to protect employee devices on enterprise networks, not to manage dedicated devices that should prioritize security and optimize the customer experience. This guide digs into where traditional MDM falls short and highlights real-world advice on how to avoid these pitfalls. We explore the latest trends that impact retail device management and security, then provide security tips that can help you adopt a proactive approach to protect your devices against vulnerabilities, breaches, and more.
Esper is built for dedicated devices
Whether your retail experience is mobile-first or mobile-by-necessity, runs AOSP or GMS devices, needs migration from another OS, or any combination of these, Esper can handle it. We supercharge device management for POS systems, kiosks, self-checkouts, mPOS, digital signage, and everything in between.
Ready to scale when you are
Whether your device fleet is in the tens, hundreds, or thousands of devices, Esper makes it easy to scale security using automated provisioning, intelligent templating, and precision device grouping. Your device management platform should enable you to scale quickly — not slow you down.
More time building and innovating, less time troubleshooting and fixing
With full remote control, you can troubleshoot, debug, and fix devices in an instant — no need to send a tech to a remote location again. Use remote provisioning to launch new devices without an onsite team, allowing you to deliver new experiences in weeks, not months. And you can do it all with profound levels of security and oversight.
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