Esper’s Next-Gen Device Management Solution Beats Samsung Knox in All the Ways That Matter

We’re clearly biased, so instead of showing you a side-by-side comparison of Esper vs. Samsung Knox, we’re going to ask you some questions to help you decide what you need.


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What is the makeup of the hardware you have and plan to use?

Samsung’s Knox is a respectable solution for traditional employee smartphone and tablet management. And it’s not built for much else.

Samsung hardware paired with a Samsung device management solution may sound elegant and integrated, but in reality, you could be locking yourself in a golden cage. As the diversity of your device fleet grows, Knox will quickly become a roadblock to choice. One of the primary benefits of Android is its diverse ecosystem, both in hardware, the platform, and developer community. If you’re considering diversifying your fleet, go with a platform that is hardware and Android version agnostic. If you can see a future where your fleet isn’t 100% Samsung, Esper can open the doors Knox will close.

Do you want full control over how you configure, deploy, monitor, and update your devices, or just MDM?

Traditional mobile device management (MDM) tools like Samsung Knox simply aren’t set up for always-connected, mission critical systems like point of sale, kiosks, and digital signage. They were never meant to deploy, control, or update these systems (let alone do it all remotely!) MDMs carry legacy interfaces and architectural baggage that will invariably slow you down every step of the way. Esper is built to supercharge your fleet strategy – using the power of DevOps.

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To support team members and customer experiences across our POS, tablets, and other devices, we needed a solution that worked for our next generation enterprise Android apps. Using Esper Foundation for Android (x86), we were able to keep our current hardware including peripherals. Esper was a true partner. Working with them allowed us to move fast, save money, and now we can make strategic decisions about what hardware we want to use.

Mas Yoshida
Director, Next Gen Restaurant Technology, Taco Bell

"Esper helped us launch our Fusion connected fitness offering on three different types of hardware in less than six months. Their full stack connected fitness Android platform helped us test our application on different hardware platforms, configure all our devices over the cloud, and manage our fleet exactly to our specifications. They gave us speed, Android expertise, and trust that our application would provide a delightful experience for our customers."

Chris Merli
Founder at Inspire Fitness
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Take complete control of devices every step of the way

Our interface is modern, clean, and designed for human beings. We give you granular control every step of the way, letting you define your fleet’s devices, policies, software, and security to meet your specific needs. Leveraging Esper’s Cloud, APIs, SDK, and our Foundation OS, you can build powerful automations that will have an impact on your fleet from day one. There’s no MDM for that.

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Nearly ¾ of organizations think their MDM solution is a problem—it’s too complicated or unfriendly, lacks support for their hardware (e.g. x86), and has a poor user experience. 

- According to 451 Research Report

Do you want best in class support and Android expertise?

If outsourced support is enough for your business, go with Samsung Knox.

Esper's deep expertise in Android spans from chip to cloud, ensuring your success whether starting from solution design or transforming an existing fleet. Apart from our vast library of documentation, our support offerings get you in touch with our Android and DevOps experts to help you keep innovating. From helping with hardware selection, to expertise around solution offerings, to unparalleled Android experts, Esper becomes part of your team.

“The customer support is outstanding, never seen so much willingness to help someone succeed with what they are doing.” - G2Crowd review
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Other reasons over 4,000 customers have chosen Esper

  • Focus on customer experience, relying on Esper for robust device infrastructure
  • Go-to-market faster with our Android expertise, unrivaled customer support, and hardware partner ecosystem
  • Operate efficiently with an easy-to-use interface and enterprise-grade functionality including kiosk mode, remote monitoring and control, OTA updates, and more
  • Increase agility with seamless provisioning and DevOps tools for faster release cycles
  • Gain new insights with telemetry data and analytics
Esper vs. Samsung Knox

Esper’s Next-Gen Device Management Solution Beats Samsung Knox in All the Ways That Matter

Esper is the answer if you’re looking for big company features with a small company feel. We offer the custom solutions, dedicated support, seamless integration, and robust infrastructure needed to keep your business moving forward. Give us a try and discover why Esper is the best Samsung Knox alternative.


For all your company-managed hardware
Esper is device-agnostic, enabling you to manage your entire fleet from the same place, with the same tools, at the same time. Now that's easy.
Your partner from day one
Esper’s customer support and success teams will be by your side throughout the entire onboarding process at no additional cost. It’s just the way things should be.
All your apps, your way
With Esper, you can distribute final app versions through Google Play, the Apple App Store, or Esper Cloud. It’s the flexibility you need to support your use case with confidence.
Robust, reliable support
Esper is all about our customers, and that shows in our interactions. Our support is second to none, and our willingness to go above and beyond is unmatched.
Advanced remote tooling
Esper’s secure remote viewer plugin allows you to control any device in your fleet remotely, right in the console. Say goodbye to onsite troubleshooting and hello to happier users.

Samsung Knox

For Samsung devices only
The Knox platform is device management built by a hardware company. Optimized for its own devices, critical features are often unsupported on non-Samsung devices. Don’t get locked in.
Upcharges basic support
Expecting onboarding tools and instructions? Not with Knox. Setting up the main portal can be tricky, and onboarding support can cost you extra.
Rudimentary and restricted app tools
Knox has limited support for apps outside its AppStack ecosystem. Visibility into app updates is limited, and many purpose-built apps are simply not available.
Shaky customer service
Support for the Knox platform is outsourced by Samsung. Getting in touch can be difficult, and smaller accounts can anticipate glacial response times.
Rusty remote capabilities
Knox’s basic remote tools don’t allow users to switch from Kiosk to Multi-asset Mode, which limits your ability to make adjustments or troubleshoot offsite.

What Esper Customers Have to Say

Their documentation and user guide are simple yet comprehensive. Their tech support is responsive. They have an extensive knowledge base on their product. They have API integrations for developers as well, not many MDM software have this.

User on G2

Before Esper, each tablet took around 30 minutes of focused effort and about 1.5 hours total to set up. With Esper, the initial setup work takes under 5 minutes, the tablets can be left to configure and update themselves. This has saved us DAYS of work time and improved both safety and reliability.

User on G2

Excellent team with deep knowledge about Android and Market players. They have helped us in our product development as well as introduced us to great vendors to partner with.

User on G2

Ready to Switch from Samsung Knox to an MDM That’s as Agile as You?

Esper is the next-gen device management solution for Android and iOS devices that specializes in company-owned and managed kiosks, tablets, smartphones, IoT edge devices, and more. Give us 30 days, and we’ll show you what you’re missing out on.