Esper vs. SOTI

Esper’s Modern Device Management Solution: A Comparative Overview with SOTI

Still using SOTI? You have options. Esper delivers the power and scalability enterprise teams demand. From modern infrastructure to personalized support, Esper offers custom solutions and seamless integration for companies that expect more from their device management partner. Don’t just take our word for it — experience the power of Esper for yourself. We’re confident you’ll see what makes us different.

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ESPER

Streamlined interface, built for modern teams

Esper’s modern UI is built for speed and clarity — no clunky menus, no confusing layouts, just intuitive navigation and powerful tools. IT teams get up to speed fast, and developers can automate, customize, and ship with confidence with our APIs and SDK.

Built for IT admins and developers

Esper’s intuitive console makes onboarding and device management easy for IT teams. Automation, APIs, and SDK access make life simple for developers. Win-win.

Transparent pricing that scales with you

Buying things shouldn’t be complicated. That’s why Esper keeps pricing straightforward — pay for what you need, not for a bundle of extras you don’t. Transparent, predictable, and designed to scale with you.

Personalized support you can count on

At Esper, support isn’t an afterthought — it’s who we are. Our teams are hands-on, deeply knowledgeable, and ready to solve problems fast. Whether you’re deploying ten devices or ten thousand, we’ve got your back.

Robust hardware and OS support

Esper is built to work across modern, legacy, and even custom hardware, helping you extend device lifespans and maximize your existing investments. Whether you’re deploying off-the-shelf models or tightly integrated systems, we keep your fleet moving forward.

Reliable remote capabilities

Esper gives you consistent, real-time remote access across your fleet — right from the console. Troubleshoot instantly, no matter where the device is or what state it’s in. That’s less downtime, fewer tickets, and happier users.

SOTI

Legacy interface with added complexity

SOTI’s console can reflect a legacy approach to device management, where tasks require extra steps and outdated workflows. That slower experience can delay onboarding, frustrate teams, and limit agility at scale.

Limited customization and automation

SOTI’s developer experience can be limiting, with custom workflows often gated behind complex configuration steps and layered interfaces. That friction adds up — slowing innovation and increasing effort.

Bundled costs that limit flexibility

SOTI’s pricing model requires bundling, even when a single solution might suffice. That can inflate costs, complicate procurement, and force teams into commitments that they don't need.

Support challenges

SOTI’s support model may often route customers through resellers or outsourced channels, which can introduce delays and limit accountability. That extra layer can be a costly bottleneck.

Rigid hardware and OS compatibility

SOTI’s platform can be more restrictive when it comes to legacy devices, AOSP builds, or non-standard form factors. That lack of flexibility may limit your ability to repurpose or extend older hardware, driving up replacement costs.

Inconsistent access for remote troubleshooting

SOTI’s remote access tools can struggle under real-world conditions, like when devices are in sleep mode or on unreliable networks. These gaps make it harder to resolve issues quickly, increasing downtime and support costs.

Comparisons are based on publicly available information and customer feedback (i.e., G2 and Gartner).

What Esper Customers Have to Say

Their documentation and user guide are simple yet comprehensive. Their tech support is responsive. They have an extensive knowledge base on their product. They have API integrations for developers as well, not many MDM software have this.

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User on G2

Before Esper, each tablet took around 30 minutes of focused effort and about 1.5 hours total to set up. With Esper, the initial setup work takes under 5 minutes, the tablets can be left to configure and update themselves. This has saved us DAYS of work time and improved both safety and reliability.

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User on G2

Excellent team with deep knowledge about Android and Market players. They have helped us in our product development as well as introduced us to great vendors to partner with.

User on G2

Ready to Switch to an MDM Partner That Works for You?

SOTI’s had its time. Esper is what’s next. Built for modern fleets, fast-moving teams, and complex environments, Esper brings the flexibility, control, and hands-on support that legacy platforms can’t keep up with. Give us 30 days to see how we compare.

Esper’s Modern Device Management Solution: A Comparative Overview with SOTI

ESPER

SOTI

What Esper Customers Have to Say

Ready to Switch to an MDM Partner That Works for You?

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