To meet the growing demand for digital ordering, most restaurants, from fine dining establishments to quick-service restaurants, have transitioned to digital experiences such as online ordering, delivery, and digital self-serve to increase revenue and build customer loyalty among users who expect a digital-first experience.
Most MDMs are built to accommodate smartphones and tablets, but far fewer offer compatibility with mPoS, kiosks, ruggedized devices, smart fitness equipment, and telehealth devices. A smart approach to hardware procurement is key to mobile security, and this process should involve learning whether devices are compatible with your MDM.
As per industry analyst David Portalatin, restaurant consumption habits peak in individuals in their late 20s and early 30s, meaning Millenials and Gen Z’s hyper-focus on digital experiences are reflected in their dining choices.
The average amount of an online order is 23% greater than an in-store order. US restaurant guests have spent approximately $27 billion ordering food for dine-in and takeout off-premises through mobile apps, web apps, or text messages.
How Esper is Leading Restaurant Mobility?
Whether your restaurant is mobile first or mobile-by-necessity, Esper is the industry’s most powerful solution for restaurant modernization. Leading fast casual and quick-service restaurant (QSR) brands rely on Esper to manage rapidly-growing device fleets.
Esper partners with some of the fastest-growing virtual restaurant innovators to accelerate ghost-kitchen development.
Why Esper for Restaurants Goes Beyond MDM Platforms?
Esper was built for dedicated customer-facing devices, unlike traditional mobile device management (MDM) tools built to manage enterprise phones.
Esper’s cloud tools help restaurants scale from fleets of 10,000 to 100,000 devices without sacrificing uptime or operating efficiency using provisioning templates, content and app management capabilities, and fleet management at the group or sub-group level.
Why Restaurants Choose Esper to Centralize Fleet Operations?
As the only solution that is compatible with virtually all Android versions as well as both GMS and AOSP devices, Windows-to-Android migration, or even mixed fleets of off-the-shelf or purpose-built Android devices, Esper can handle any fleet configuration.
Restaurants worldwide rely on Esper to provide powerful cloud tools for fully-remote device management and troubleshooting, remote provisioning, debugging, and device updates. Our customers save 60% or more on costs due to streamlined workflows and far fewer on-sight visits.