How do large retailers manage POS systems, kiosks, and digital signage in multiple locations?

Most large retailers use some form of mobile device management (MDM) to manage all company-owned devices, including POS systems, digital signage, customer kiosks, barcode scanners, and more.

What is the advantage of mobile device management (MDM) for retailers?

Mobile device management for retailers is important because it allows all devices on the company’s network to be remotely accessed and managed.

What hardware is needed for a POS system in retail?

A POS system requires a cash drawer (if you plan on accepting cash), a credit card reader (if you plan on accepting cards), a barcode scanner, and some form of display or other device to run POS software.

Can I use a tablet as a POS system?

Yes! A tablet can work well as a standalone POS system, especially when paired with a barcode scanner, cash drawer, and credit card reader.

What is a kiosk used for in retail?

A kiosk in a retail environment is used to automate customer orders and streamline checkout processes

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Reimagine the retail experience for your POS, kiosk, and signage

Cultivate transformative experiences for your customers with every device: Point of sale, self-checkout kiosks, mPOS, digital signage. Streamline operations and drive efficiency with device management features like remote control and debugging, precise telemetry, drift management.

Esper features for retail mobile device management

Empower your workforce and captivate your retail customers. Esper enables retailers of all sizes with the tools to manage POS and mPOS systems, kiosks for self-checkout, store navigation, information, or line-busting, tablets for inventory management, and digital signage.

Simplify device setup

Setup is fast and hands-off. Ship devices to locations with fully remote provisioning that update to the latest app version even if there are months between provisioning and delivery.

Lock down with kiosk mode

Ensure devices are used for educational purposes only. Lock devices in kiosk mode with custom permissions for educators or students that limits functionality to approved activities and helps protect student privacy.

Debug, diagnose and fix — remotely

Have the right tools when you need them most. Remotely control and debug devices in the field to quickly identify, diagnose, and fix problems.

Update safely in stages

Stage rollouts and easily push content to a test device, group of devices, or entire fleet based on custom groups and rules.

Protect students with SafeSearch

Ensure students are never exposed to unauthorized material updates or activities when using Esper’s applications with additional search engine filtering on computers, laptops, tablets, and phones.

Monitor devices with real-time tracking and alerts

Track devices in real-time and set up a virtual fence to ensure devices stay on mission. Trigger alerts when devices deviate, and take appropriate actions with remote control and troubleshooting.

Simplify device setup

Setup is fast and hands-off. Ship devices to locations with fully remote provisioning that update to the latest app version even if there are months between provisioning and delivery.

Lock down with kiosk mode

Lock down devices in kiosk mode with custom permissions for employees or guests that limit functionality to approved activities and dictate update schedules.

Debug, diagnose and fix — remotely

Have the right tools when you need them most. Remotely control and debug devices in the field to quickly identify, diagnose, and fix problems.

Update safely in stages

Stage your rollouts and easily push content to a test device, group of devices, or your whole fleet based on your custom groups and rules.

Monitor everything

Easily monitor your device fleet’s vitals with telemetry data such as battery levels, network connectivity, data usage, and storage.

Proactive device alerts

Set the compliance conditions for your devices or device groups and get alerts when a device has drifted away from your desired configuration

Simplify setup

Setup is fast and hands-off. Ship devices with remote provisioning that update to the latest app version even if there are months between provisioning and delivery.

Lock down with kiosk mode

Keep your mission-critical devices on your mission with custom permissions for doctors, patients, or technical staff that limit functionality to approved activities.

Debug, diagnose and fix — remotely

Have the right tools when you need them most. Remotely control and debug your systems whether in hospitals or homes to quickly identify, diagnose, and fix problems.

Update safely in stages

Stage your rollouts and easily push content to a test device, group of devices, or your whole fleet based on your custom groups and rules.

Monitor everything, manage by exception

Easily monitor your device fleet’s vitals with telemetry data such as battery levels, network connectivity, data usage, and storage.

Manage at scale with device groups

Set the compliance conditions for your devices or device groups and get alerts when a device has drifted away from your desired configuration.

Simplify device setup

Setup is fast and hands-off. Ship devices to restaurants with fully remote provisioning that update to the latest app version even if there are months between provisioning and delivery.

Lock down with kiosk mode

Lock down devices in kiosk mode with custom permissions for employees or guests that limit functionality to approved activities.

Debug, diagnose and fix — remotely

Have the right tools when you need them most. Remotely control and debug devices in restaurants to quickly identify, diagnose, and fix problems.

Update safely in stages

Stage your rollouts and easily push content to a test device, group of devices, or your whole fleet based on your custom groups and rules.

Monitor everything, manage by exception

With restaurant remote device monitoring, gain visibility on your device fleet’s vitals with telemetry data such as battery levels, network connectivity, data usage, and storage.

Manage at scale with device groups

Set the compliance conditions for your devices or device groups and get alerts when a device has drifted away from your desired configuration.

Streamline setup and device provisioning

Touchless provisioning means bringing new devices or apps into your organization is truly seamless — simply ship devices to facilities and unbox them. They’ll automatically update as needed, even if there are months between delivery and provisioning.

Fully secure devices with hardened kiosk mode

Lock devices to a specific app (or subset of apps) with kiosk mode, ensuring they’re only used for business purposes. Add, remove, and update apps on the fly across as many devices as you need to.

Debug, diagnose and fix — all remotely

Remotely access, control, and even debug systems no matter where they are — across town or across the country. With fully secure remote access, you can easily identify, diagnose, and fix problems.

Manage at scale with device groups

Device grouping makes management easy across multiple locations or use cases — from in-truck tablets to warehouse management scanners, granular device grouping lets you set custom rules and utilize management tools the way it makes sense to you.

Monitor devices with real-time tracking, geofencing, and alerts

Track devices in real-time and set up a virtual geofence to ensure devices don’t “disappear.” Trigger alerts when devices deactivate or leave a specific area, and fully automate lockdown or factory reset protocols when specific criteria is met.

Update when it makes sense

Devices and apps need updates to stay secure, but timing these updates to avoid disruptions can be challenging. Esper’s staged update rollout system lets you update apps and devices on your own time — even if it’s in the middle of the night. No human interaction required.

Kiosk mode

Lock down devices in kiosk mode with custom permissions for employees and approved activities for customers to prevent misuse, the need for repair, and potential revenue loss.

Zero-touch deployment

Setup is fast and hands-off. Ship devices with fully remote provisioning that updates to the latest app version even if there are months between provisioning and delivery.

Telemetry data

Easily monitor your device fleet’s vitals with telemetry data such as battery levels, network connectivity, data usage, and storage to ensure business-critical functionality.

Drift management

Minimize device or software malfunctions by setting the compliance conditions for your devices or device groups and get alerts when a device has drifted away from your desired configuration.

Remote monitoring and management

When things go wrong you need the right tools to be able to identify, diagnose and deploy a fix, fast. Esper gives you the power to remotely control and debug your systems.

Zero-touch deployment

Setup is fast and hands-off. Ship equipment with remote provisioning that updates to the latest app version when your customer first boots it up—even if there are months between provisioning and delivery.

Telemetry data

Easily and remotely monitor your device fleet’s vitals from a single pane of glass. Get insights with telemetry data such as battery levels, network connectivity, data usage, and storage.

Supply chain support

Get connected and communicate directly with global ODMs. Together, we can help you build a custom device solution, complete with your desired Android image and specifications.

Remote customer support

When things go wrong you need the right tools to be able to identify, diagnose and deploy a fix, fast. Esper gives you the power to remotely control and debug your systems—even before your customers notice.

Long - term support and security patches

With Esper Foundation for Android, get access to Android security patches within 30 days of publication by Google and for up to 10 years—ensuring you can extend the life of your equipment.

Fine - grained control of updates

Get the tools to manage and deploy updates exactly when and where you want. With total control of your fleet’s OTA strategy, your firmware or software updates won’t interrupt a workout.

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How Esper works

See how simple and easy it is to deploy, manage and debug devices on Esper.

Captivate customers no matter the medium

Leverage retail software like customer centric apps and loyalty programs on dedicated devices to deliver personalized experiences across all channels.

Implement cost-saving benefits at scale

Centralize and automate your operations from the warehouse to the sales floor to deliver timely, effective solutions to your entire device fleet.

Unlock endless innovation

Keep customer experiences fresh and engaging by enabling interactive displays, dynamic signage, line busting tablets, mobile POS, and more.

A proven solution for customer-centric retail

“Parker’s customers have high expectations, so we decided to develop the most robust convenience store loyalty program in the region by listening to what our customers want — and on Esper we made that a reality.”

Greg Parker

CEO of Parker’s Kitchen

“They had other quotes that were significantly more expensive and not the screen size they wanted. BIGPOS kiosks are available off the shelf with Esper’s cloud tools for Android, so retailers like Parker’s can remotely manage the kiosks.”

Elijah Jung

Marketing Manager at POSBANK

A proven solution for innovative restaurant establishments

“To support better customer and employee experiences across our POS, tablets, and other devices, we needed a solution that worked for our next generation enterprise Android apps.Esper is a true partner. Working with them allows us to move fast, save money, and now we can make strategic decisions about what hardware to use.”

Mas Yoshida

Director, Next Gen Restaurant Technology, Taco Bell

“Traditional MDMs are only built for employee device use, but we also needed a solution for the devices we’re sending to our customers — for the devices they depend on to operate their businesses every single day. Esper’s Android expertise is a game-changer. Because that expertise is at their core, they can truly provide us with a technology partnership.”