TCO Considerations for Managing Restaurant Device Fleets

To make a smart decision, you need to see the full picture. The total cost of ownership (TCO) is a comprehensive calculation or estimate of the full lifecycle of using a product or service, including both capital costs (CapEx) and operational costs (OpEx). This whitepaper provides a TCO analysis and formula where you can apply values specific to your restaurant use case, and make a smarter decision on how to reduce costs and maximize value for your fleet of devices such as POS systems, kiosks, and tablets.
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What TCO Is and Why It Matters

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To build a comprehensive TCO analysis of how you will configure, deploy, monitor, and update your restaurant devices, you need to look beyond the per device subscription costs for management solutions. This includes the following components:

Accelerating time to market and avoiding launch delays
Maintaining and remediating product issues
Avoiding or paying for security incidents
Building agility and flexibility into your product
Scaling your fleet
Ensuring mechanisms for continuous improvement

In this whitepaper, we help you understand the costs you’ll incur for each of the factors based on experiences with thousands of customers across industries, and apply those to managing your restaurant device fleet. By understanding the costs, you’ll be able to apply factors specific to your business and use case and make a smarter decision about how to manage your dedicated devices.

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About Esper

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, such as remote control & debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and seamless provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond. Recognized as one of Deloitte Technology Fast 500, Esper’s innovative solutions support some of the world’s most innovative brands in retail, hospitality, logistics, healthcare, education, and more.

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