If it doesn’t work for Susie, it doesn’t work

Alex Deane
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If it doesn’t work for Susie, it doesn’t work

Ray Riley is the Co-CEO of Progress Retail, a retail operations and learning platform focused on the development of front-line retail teams of the future. A life long retailer, Ray describes the revolution reshaping brick and mortar stores into customer education centers. He discuss how talent drains, outdated tools, and undocumented legacy knowledge have created the need for innovative yet practical applications of technology in stores. He explains how tools, such as Progress Retail, can help turn brick-and-mortar environments into deeper customer engagement channels and drive innovation in an industry not traditionally known for it. Listen in to reminisce about floppy disks and hear proof that quitting college isn’t always a bad idea.

  • 1:05- The main problems Progress Retail solves for retailers
  • 3:55- How the landscape for brick-and-mortar retailers is changing 
  • 8:50- Role technology and devices currently play in the retail industry
  • 11:30- How Progress Retail is helping to solve the technology gap in retail
  • 20:07- How technology will evolve for the in-store retail environment

About the There's a Device for That podcast

Discover the unprecedented device-based solutions changing the world around us.

There’s A Device For That! showcases the unprecedented device-based solutions changing the world around us and bringing to life experiences we once didn’t think possible. In each episode, our host, Sudhir Reddy, chats with an industry leader driving cutting-edge technology, such as line-busting devices, AI-enabled doorbells, and next-generation connectivity solutions, to explore what kind of impact they’re making and what’s in store for the future. Join us to uncover the progressive ideas transforming our daily lives, from how we work to how we play to how we connect.

There’s A Device For That! is brought to you by Esper, the industry's first DevOps platform for device fleets. For a full list of all episodes, head here.


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Alex Deane
Alex Deane

Alex is a Content Marketing Manager with 7+ years experience in content creation, creative direction, and project management for tech companies. She is also the producer of Esper's podcast, "There's A Device For That!", where we discuss the progressive device-based solutions transforming our daily lives with today's leading innovators.